Support

Questions, bugs or ideas - we read everything.

Email [email protected], or in the app: Profile → Help & feedback → Send feedback. We usually answer within a day or two.

Common questions

How do I sync my bank offers?

In CardSense, tap Sync next to your bank (Home or Deals). Safari opens your bank's offers page - sign in, then tap the aA (or page menu) button → CardSense Offers → Add all offers & sync. When the banner says Done, tap Return to CardSense.

How do I turn on the Safari extension?

iPhone Settings → Apps → Safari → Extensions → CardSense Offers → turn it on and allow it on all websites (it needs that to spot a store's checkout page).

Which banks work?

Any bank works for adding cards and tracking credits. Syncing offers works with American Express, Bank of America and Capital One, and is being tested with Chase, Citi, Wells Fargo, US Bank and Discover. If a sync looks wrong, tap “Copy details” on the banner and send it to us.

Is it safe to connect my cards?

Yes. CardSense never sees your bank password or full card number and can't move money. Cards connect through Plaid, and you can disconnect any time in Profile → Connected banks.

How do I cancel CardSense Pro?

Pro is billed by Apple: iPhone Settings → your name → Subscriptions → CardSense → Cancel. You keep Pro until the end of the period you paid for.

How do I delete my account?

In the app: Profile → Delete my account. It disconnects your cards and erases your account and everything in it, right away. You can also email [email protected].